Terms and Conditions

Here you can take a look at the Terms of Use (and additional documents) that apply for our website – https://www.rugcleanerslondon.co.uk. Whether you are a registered user or just a visitor, please spare a moment to read these terms of use before you begin using our website.

If you are to use our website, you indicate that you fully comprehend the listed terms of use and that you agree to follow them. In case you DO NOT agree with our terms of use, we kindly ask you to refrain from using our website.

1. Accessing Our Site

1.1 Accessing our site is permitted on a temporary basis. We reserve the right to restrict access to all or any part of our site for periods of time due to scheduled or unscheduled maintenance, content modification, and for other purposes, without notice.

1.2 Occasionally, we may withdraw access to our entire site, or parts of it, to users who have registered with us at our own discretion.

1.3 User identification codes, passwords, or any other piece of information, which you choose, or are provided with as part of our security procedures, must be treated as confidential, and never disclosed to any third party. We have the right to suspend any account and disable any user identification code or password, which you have chosen or we have allocated to you, at any time if in our opinion you have failed to abide by any of the provisions of these terms of use.

1.4 You take full responsibility for arranging your access to our site. It is also your responsibility to ensure that all persons who access our site through your Internet connection are aware of these terms, and that they abide by them.

2. Transactions Done Through Our Website And Being Liable To You

2.1 We are an introductory agent for providers of services and we are authorised by said providers to enter into a contract with you on their behalf. We will do this by handling your booking enquiry, allocating the booking to an available service provider, and then sending you an email with the details of your booking, with a link to the Services Terms and Conditions.

2.2 Once you agree to the Services Terms and Conditions, and the terms set out in the email using the provided link, you and the Service Provider will be in a contract.

2.3 Your contract is with the Service Provider and responsibility for the provision of the services rests solely with them. Make sure to read the Services Terms and Conditions carefully. They will be legally binding on you once you have indicated you agree to them.

2.4 Even though your contract is with the Service Provider, we will continue to be your main contact whilst the Service Provider is providing the services to you. We will also process all non-cash payments from you on behalf of the Service Provider.

2.5 Although we make every possible effort to vet and select an appropriate Service Provider, the responsibility for the provision of the services is theirs alone. You agree that we take no responsibility (directly or indirectly) and incur no liability of any kind for the provision of the services that you have booked.

2.6 We welcome your feedback about Service Providers so if you experience problems of any kind with a certain Service Provider, please contact us as soon as possible on {PHONE_NUMBER}.

3. Right Of Intellectual Property

3.1 We own all intellectual property rights for our website, and of the material published on it. These works are protected by copyright laws and treaties established around the world. Therefore, all rights are reserved.

3.2 You may print off a single copy, and may download extracts, of any page(s) from our site for your personal references, and you may draw the attention of others within your organisation to the material posted on our site.

3.3 You can not modify the paper (or digital copies) of any materials you have printed off or downloaded. You can not use any illustrations, photographs, video or audio material, or any graphics separately from any accompanying text.

3.4 Our status (and that of any identified contributors) as the authors of material on our site is to be always acknowledged.

3.5 You can not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us.

3.6 If you print off, copy or download any part of our site, and breach these terms of use, your right to use our site will end immediately and you must return or destroy any copies of the materials you have produced.

4. Reliance On Published Information

4.1 Reliance shouldn’t be placed on commentary and other materials published on our website as they are not intended to amount to advice.

4.2 We hereby are to disclaim all the liability and responsibility that may arise from any reliance placed on said materials by a visitor of our website, or by other parties who may be informed of of its contents.

5. Our Website Is Regularly Being Updated

5.1 We regularly update the appearance and content of our website, and this could happen at any time. If the needed, we may end the access to our website, or close it indefinitely.

5.2 The material published on our website may be out of date at any given time, and we are not obligated to update it.

6. Liability For The Material Published On Our Website

6.1 The material posted on our website is provided without any conditions, guarantees, or warranties to its accuracy. As permitted by law, we, other members of our group of companies, and third parties connected to us hereby expressly exclude:

6.1.1 All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

6.1.2 Liability for any direct, indirect, or consequential losses or damages incurred by any user in connection with our website or in connection with the use, inability to use, or results of the use of our website, any websites linked to it and any materials posted on it, including:

6.1.2.1 income or revenue loss;

6.1.2.2 business loss;

6.1.2.3 profits or contracts loss;

6.1.2.4 anticipated savings loss;

6.1.2.5 data loss;

6.1.2.6 good will loss;

6.1.2.7 wasted management or office time;

and whether caused by tort (including negligence), breach of contract or otherwise, even if it is foreseeable.

6.2 However, this does not affect in any way our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

7. Information about you and your visits to our site

7.1 All information you provide is processed in compliance with our privacy policy.

7.2 By using our site, you agree to such processing and you acknowledged that all data, which you have provided is accurate.

8. Uploading material to our site

8.1 You can make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, provided that you comply with the content standards set out in these terms. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.

8.2 We will not consider any material you upload to our site confidential or proprietary. For any content, you automatically grant us a royalty-free, perpetual, irrevocable, license to use, reproduce, modify, publish, edit, translate, distribute, and display the content submission in any media or in any form, format, technology. In the event of a claim from a third party that any material you have posted or uploaded violates in any way their their intellectual property rights, or of their right to privacy, we have the right to disclose your identity to them.

8.3 We can not be held responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.

8.4 We are not required to host, display, or distribute any content. We may refuse to accept or transmit content. We have the right to remove or delete content, which in our opinion does not comply with the content standards set out in these terms.

9. Viruses, malware, and other offences

9.1. You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via our site. You must not attempt to gain unauthorised access to any part of our site, the server on which our site is stored, or any other server, computer, or database connected to our site. You must not attack our site by means of a denial of service attack, a distributed denial of service attack, or by any other means.

9.2. By breaching the provisions of 9.1. you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and we will cooperate fully with those authorities by disclosing your identity to them. Your right to use our site will cease immediately in the event of such a breach.

9.3. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

10. Linking to our site

10.1 You may link to our homepage provided that you do so in a fair and legal manner, and in no way suggesting any form of association, endorsement or approval on our part where none exists. You can not use any logos or trademarks displayed on our site without our express permission. You can not link to our site in a way which may damage our reputation or take unfair advantage of it.

10.2 You must not establish a link from any website that is not owned by you.

10.3 You can not frame our site on any other site, nor may you create a link to any part of our site other than the home page. Any linking permission can be withdrawn at our discretion without notice. The website from which you are linking must comply in all respects with the content standards set out in these terms.

10.4 If you wish to make any use of material on our site other than that set out above, please address your request to our email.

11. Links from our site

11.1 Links to other sites and materials provided by third parties, which you may find on our site, are provided for your information only.

11.2 We exercise no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of (or inability to use) them.

12. Jurisdiction and applicable law

12.1 The English courts will have non-exclusive jurisdiction over the resolution of any disputes arising from your visit to or connected with our website. We retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

12.2 These terms and conditions are governed by and are to be interpreted in accordance with English law and should any dispute arise in connection with them or their subject matter or formation (including non-contractual disputes or claims), it shall be governed by and construed in accordance with the law of England and Wales.

13. Variations

We may alter these Terms and Conditions at any time. Any such changes will become binding on you upon your first use of our site after the the implementation of any changes. You are therefore advised to check this page from time to time.Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

14. Concerns that May Arise

If you wish to express any concerns about material which appears on our site, please contact us by our email address.

We are registered in England & Wales. Click here to find more information.